Versand
Shipping Policy
Thank you for shopping with Controlled Burn. We work hard to get your order packed and shipped quickly and safely.
Processing & Fulfillment Times
Orders are typically processed within 1–2 business days
Orders ship Monday through Saturday
We do not ship on Sundays or major holidays
Domestic U.S. Shipping
We offer FREE shipping on all domestic U.S. orders
Most U.S. orders arrive within 3–5 business days after shipment
Tracking information will be provided once your order ships
International Shipping
International shipping rates are calculated at checkout based on carrier pricing
Most international orders arrive within 7–10 business days after shipment
Delivery times may vary depending on customs processing and local carriers
Shipping Delays
While we do our best to meet estimated delivery times, shipping delays may occasionally occur due to:
Carrier delays
Weather
Customs processing
High order volume
Holidays
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. Controlled Burn is not responsible for packages shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible and we’ll do our best to help resolve the issue.
Contact
For shipping questions or support, please contact us through our website at:
controlledburn.xyz/contact